Digital Zolutions

Privacy Policy

Last updated: July 2026

Cookies

The Digital Zolutions GmbH website uses cookies. Cookies are text files that are stored on a computer system via an internet browser. Many websites and servers use cookies. Many cookies contain a so-called cookie ID, a unique identifier made up of a string of characters through which websites and servers can associate the specific browser in which the cookie was stored. This allows visited websites and servers to distinguish an individual browser from other browsers that contain other cookies. A particular browser can be recognised and identified using its unique cookie ID. Through the use of cookies, Digital Zolutions GmbH can provide users of this website with more user-friendly services that would not be possible without the cookie setting. A cookie allows the information and offers on our website to be optimised for the user. Cookies allow us, as mentioned, to recognise our website users. The purpose of this recognition is to make it easier for users to use our website. A user of a website that uses cookies does not, for example, have to re-enter their access data every time they visit the site, because this is handled by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping basket in an online shop. The online shop remembers the items a customer has placed in the virtual shopping basket via a cookie. The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the internet browser used, and can thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject disables the setting of cookies in the internet browser used, not all functions of our website may be fully usable.

Legal basis for processing

Article 6(1)(a) GDPR serves as the legal basis for our company for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations necessary for the supply of goods or the provision of any other service or consideration, the processing is based on Article 6(1)(b) GDPR. The same applies to processing operations necessary for carrying out pre-contractual measures, for example in cases of enquiries concerning our products or services. If our company is subject to a legal obligation by which processing of personal data is required, such as for the fulfilment of tax obligations, the processing is based on Article 6(1)(c) GDPR. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance data, or other vital information had to be passed on to a doctor, a hospital, or other third parties. In that case, the processing would be based on Article 6(1)(d) GDPR. Finally, processing operations could be based on Article 6(1)(f) GDPR. This legal basis is used for processing operations that are not covered by any of the above legal bases, if the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests, fundamental rights, and freedoms of the data subject. Such processing operations are permitted to us in particular because they have been expressly mentioned by the European legislator, which took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2 GDPR).

Legitimate interests pursued by the controller or by a third party in the processing

Where the processing of personal data is based on Article 6(1)(f) GDPR, our legitimate interest is the pursuit of our business activities for the benefit of the wellbeing of all our employees and our shareholders. Duration for which personal data is stored: the criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of that period, the corresponding data is routinely deleted, provided it is no longer required for the performance or initiation of a contract.

Statutory or contractual requirements for the provision of personal data; necessity for the conclusion of a contract; obligation of the data subject to provide personal data; possible consequences of failure to provide such data

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information about the contractual partner). Sometimes it may be necessary, in order to conclude a contract, for a data subject to provide us with personal data that must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company enters into a contract with them. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact our data protection officer. Our data protection officer clarifies for the data subject, on a case-by-case basis, whether the provision of personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what consequences would follow from failure to provide it.

Collection of general data and information

The Digital Zolutions GmbH website collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server's log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-pages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) other similar data and information used to prevent danger in the event of attacks on our information technology systems. When using this general data and information, Digital Zolutions GmbH does not draw any conclusions about the data subject. Rather, this information is needed to (1) correctly deliver the content of our website, (2) optimise the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack. This anonymously collected data and information is therefore evaluated by Digital Zolutions GmbH statistically, and further with the aim of increasing data protection and data security at our company, in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files is stored separately from all personal data provided by a data subject.

Data protection provisions on the use of Zoho

Digital Zolutions GmbH uses services provided by Zoho Corporation B.V., Hoogoorddreef 15, 1101BA Amsterdam (hereinafter "Zoho"). Which services these are, and what effect they have on your personal data, is set out in the sections below. Zoho is certified under the US-EU "Privacy Shield" data protection agreement and thereby commits to complying with European data protection requirements. Further information can be found on Zoho's website (https://www.zoho.com/de/privacy.html). Digital Zolutions GmbH uses Zoho exclusively on European servers. We use the Zoho service "Campaigns" to register for and send newsletters. In the following notices we inform you about the content of our newsletters, the sign-up, sending, and statistical evaluation procedures, and your rights to object. By subscribing to our newsletters, you agree to receive them and to the procedures described.

Newsletter content

We send newsletters, emails, and other electronic notifications containing promotional information (hereinafter "newsletter") only with the recipient's consent or a legal permission. Insofar as the content of a newsletter is specifically described as part of a sign-up, it is binding for the user's consent. Otherwise, our newsletters contain information about our offers and promotions.

Double opt-in and logging

Sign-up to our newsletters takes place in a so-called double opt-in procedure. This means that after signing up, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register using someone else's email address. Newsletter sign-ups are logged in order to be able to prove the registration process in accordance with legal requirements. This includes storing the time of sign-up and confirmation as well as the IP address. Changes to your data stored with Zoho Campaigns are likewise logged.

Zoho Campaigns

The email addresses of our newsletter recipients, as well as the further data described in these notices, are stored on Zoho's EU servers in Amsterdam and Dublin. Zoho uses this information to send and evaluate the newsletters on our behalf. According to its own information, Zoho may also use this data to optimise or improve its own services, for example for the technical optimisation of the sending and display of newsletters, or for commercial purposes, to determine which countries recipients come from. Zoho does not, however, use the data of our newsletter recipients to contact them itself or pass it on to third parties. We rely on the reliability and IT and data security of Zoho and have concluded a "Data Processing Agreement" with them. This is a contract in which Zoho undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions, and in particular not to pass it on to third parties. Zoho's data protection provisions can be viewed here: https://www.zoho.com/de/privacy.html

Sign-up data

To sign up for a newsletter, it is sufficient to provide your email address. Optionally, we ask you to provide your first and last name. This information is used solely to personalise the newsletter.

Statistical collection and analysis

The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from Zoho's server when the newsletter is opened. As part of this retrieval, technical information such as information about your browser and system, as well as your IP address and the time of retrieval, is initially collected. This information is used for the technical improvement of the services based on the technical data, or of the target groups and their reading behaviour based on their retrieval locations (which can be determined using the IP address) or access times. The statistical collection also includes determining whether the newsletters are opened, when they are opened, and which links are clicked. For technical reasons, this information can be attributed to individual newsletter recipients. However, it is neither our aim nor Zoho's to observe individual users. Rather, these evaluations help us recognise our users' reading habits and adapt our content to them, or send different content according to our users' interests.

Online viewing and data management

There are cases in which we direct newsletter recipients to Zoho's websites. For example, our newsletters contain a link that lets recipients view the newsletter online (for instance, in the event of display problems in an email program). Recipients can also subsequently correct their data, such as their email address. Likewise, Zoho's privacy policy is only available on Zoho's own site. In this context, we point out that cookies are used on Zoho's websites, and personal data is therefore processed by Zoho, its partners, and the service providers it engages (for example Google Analytics). We have no influence over this data collection. Further information can be found in Zoho's privacy policy. We additionally draw your attention to the options for objecting to data collection for advertising purposes at www.aboutads.info/choices/ and www.youronlinechoices.com/ (for the European area).

Cancellation/withdrawal

You can cancel receipt of our newsletters at any time, i.e. withdraw your consent. You will find a link to cancel the newsletter at the end of every newsletter. You can also object to receiving it at any time, without giving reasons, by emailing hallo@digital-zolutions.de. After cancellation, your data is deleted, with the exception of your email address. Your email address is stored on a suppression list and used only to ensure that we do not send any further emails to it.

Contact option via the website

Due to statutory requirements, the Digital Zolutions GmbH website contains information that enables rapid electronic contact with our company, as well as direct communication with us, which also includes a general address for so-called electronic mail (email address). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data, voluntarily transmitted by a data subject to the controller, is stored for the purpose of processing it or contacting the data subject. This personal data is not passed on to third parties.

Routine erasure and restriction of personal data

The controller processes and stores the data subject's personal data only for the period necessary to achieve the purpose of storage, or as provided for by the European legislator or another legislator in laws or regulations to which the controller is subject. If the storage purpose no longer applies, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely restricted or deleted in accordance with statutory requirements.

Rights of the data subject

Right of confirmation

Every data subject has the right granted by the European legislator to obtain confirmation from the controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right of confirmation, they may contact our data protection officer or another employee of the controller at any time.

Right of access

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain, free of charge, from the controller, at any time, information about the personal data stored about them and a copy of that information. Furthermore, the European legislator has granted the data subject access to the following information:

The data subject also has the right to be informed whether personal data has been transferred to a third country or to an international organisation. Where this is the case, the data subject also has the right to obtain information about the appropriate safeguards relating to the transfer. If a data subject wishes to exercise this right of access, they may contact our data protection officer or another employee of the controller at any time.

Right to rectification

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain, without undue delay, the rectification of inaccurate personal data concerning them. The data subject also has the right, taking into account the purposes of the processing, to have incomplete personal data completed, including by means of providing a supplementary statement. If a data subject wishes to exercise this right to rectification, they may contact our data protection officer or another employee of the controller at any time.

Right to erasure (right to be forgotten)

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller the erasure, without undue delay, of personal data concerning them, where one of the following reasons applies and insofar as the processing is not necessary:

If one of the above reasons applies and a data subject wishes to have personal data stored by Digital Zolutions GmbH erased, they may contact our data protection officer or another employee of the controller at any time. The data protection officer of Digital Zolutions GmbH, or another employee, will arrange for the erasure request to be complied with without undue delay. Where personal data has been made public by Digital Zolutions GmbH and our company, as controller, is obliged pursuant to Article 17(1) GDPR to erase it, Digital Zolutions GmbH will take reasonable steps, including technical measures, taking into account the technology available and the cost of implementation, to inform other controllers processing the published personal data that the data subject has requested them to erase all links to, or copies or replications of, that personal data, insofar as the processing is not required. The data protection officer of Digital Zolutions GmbH, or another employee, will arrange the necessary steps in individual cases.

Right to restriction of processing

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller a restriction on processing where one of the following applies:

Where one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Digital Zolutions GmbH, they may contact our data protection officer or another employee of the controller at any time. The data protection officer of Digital Zolutions GmbH, or another employee, will arrange for the restriction of processing.

Right to data portability

Every data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them, which was provided to a controller by the data subject, in a structured, commonly used, and machine-readable format. They also have the right to transmit that data to another controller without hindrance from the controller to which the personal data was provided, provided the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, or on a contract pursuant to Article 6(1)(b) GDPR, and the processing is carried out by automated means, provided the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Furthermore, in exercising their right to data portability under Article 20(1) GDPR, the data subject has the right to have personal data transmitted directly from one controller to another, where technically feasible and where this does not adversely affect the rights and freedoms of others. To assert the right to data portability, the data subject may contact the data protection officer appointed by Digital Zolutions GmbH, or another employee, at any time.

Right to object

Every data subject affected by the processing of personal data has the right granted by the European legislator, on grounds relating to their particular situation, to object at any time to the processing of personal data concerning them which is based on Article 6(1)(e) or (f) GDPR. This also applies to profiling based on those provisions. Digital Zolutions GmbH will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or the processing serves the establishment, exercise, or defence of legal claims. Where Digital Zolutions GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to Digital Zolutions GmbH's processing for direct marketing purposes, Digital Zolutions GmbH will no longer process the personal data for these purposes. The data subject also has the right, on grounds relating to their particular situation, to object to the processing of personal data concerning them carried out by Digital Zolutions GmbH for scientific, historical research, or statistical purposes pursuant to Article 89(1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest. To exercise the right to object, the data subject may contact the data protection officer of Digital Zolutions GmbH, or another employee, directly. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject is also free to exercise their right to object by automated means using technical specifications.

Automated individual decision-making, including profiling

Every data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, provided the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent. Where the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is based on the data subject's explicit consent, Digital Zolutions GmbH will implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view, and to contest the decision. If the data subject wishes to assert rights relating to automated decisions, they may contact our data protection officer or another employee of the controller at any time.

Right to withdraw a data protection consent

Every data subject affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time. If the data subject wishes to exercise their right to withdraw consent, they may contact our data protection officer or another employee of the controller at any time.

Data protection in applications and the application process

The controller collects and processes applicants' personal data for the purpose of handling the application process. This processing may also take place electronically, in particular where an applicant submits the relevant application documents to the controller electronically, for example by email or via a web form on the website. Where the controller concludes a contract of employment with an applicant, the data transmitted is stored for the purpose of handling the employment relationship in accordance with statutory provisions. Where the controller does not conclude a contract of employment with the applicant, the application documents are automatically erased two months after notification of the rejection decision, unless erasure would conflict with other legitimate interests of the controller. Another legitimate interest in this sense is, for example, a burden of proof in proceedings under the German General Equal Treatment Act (AGG).

Use of Meta Ads (Facebook & Instagram Ads)

The controller uses the advertising services of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta"), to place targeted advertisements on Facebook and Instagram and to measure the success of these campaigns (conversion tracking). For this purpose, the Meta pixel and, where applicable, further tools from Meta are used on our website, which record visitor behaviour (e.g. pages visited, interactions, conversions). This data can be attributed to Meta users and used for personalised advertising. The legal basis is Article 6(1)(a) GDPR (consent). Further information can be found in Meta's data policy: https://www.facebook.com/privacy/policy.

Use of web analytics services

Google Analytics (with anonymisation function)

The controller has integrated the Google Analytics component (with anonymisation function) on this website. Google Analytics is a web analytics service. Web analytics is the collection, gathering, and evaluation of data on the behaviour of visitors to websites. A web analytics service collects, among other things, data about which website a data subject came from (so-called referrer), which sub-pages of the website were accessed, or how often and for how long a sub-page was viewed. Web analytics is used mainly to optimise a website and for cost-benefit analysis of internet advertising. Google Analytics is operated by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. The controller uses the "_gat._anonymizeIp" extension for web analytics via Google Analytics. Using this extension, the IP address of the data subject's internet connection is shortened and anonymised by Google where access to our website originates from a Member State of the European Union or from another state party to the Agreement on the European Economic Area. The purpose of the Google Analytics component is to analyse visitor traffic on our website. Google uses the data and information obtained, among other things, to evaluate the use of our website in order to compile online reports for us showing activity on our website, and to provide other services related to the use of our website. Google Analytics sets a cookie on the data subject's information technology system; cookies were explained above. By setting the cookie, Google is enabled to analyse the use of our website. Each time one of the individual pages of this website, operated by the controller and on which a Google Analytics component has been integrated, is accessed, the internet browser on the data subject's information technology system is automatically prompted by the respective Google Analytics component to transmit data for the purpose of online analysis to Google. As part of this technical process, Google gains knowledge of personal data, such as the data subject's IP address, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently to enable commission settlements. The cookie is used to store personal information, such as access time, the location from which access originated, and the frequency of visits to our website by the data subject. Each time you visit our website, this personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected through the technical process to third parties. As described above, the data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the internet browser used, and can thus permanently object to the setting of cookies. Such a setting of the internet browser used would also prevent Google from setting a cookie on the data subject's information technology system. In addition, a cookie already set by Google Analytics can be deleted at any time via the internet browser or other software programs. Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Google Analytics relating to the use of this website, as well as the processing of that data by Google. To do this, the data subject must download and install a browser add-on available at https://tools.google.com/dlpage/gaoptout. This browser add-on tells Google Analytics, via JavaScript, that no data or information about website visits may be transmitted to Google Analytics. Google regards the installation of the browser add-on as an objection. If the data subject's information technology system is later deleted, formatted, or reinstalled, the data subject must reinstall the browser add-on in order to disable Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or another person within their control, it can be reinstalled or reactivated. Further information and Google's applicable data protection provisions can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at https://www.google.com/intl/de_de/analytics/.

Existence of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

Data processing in connection with Meta advertising campaigns and landing pages

We place advertisements on the platforms of Meta Platforms Ireland Ltd. (Facebook and Instagram) to give interested parties the option of leaving their contact details directly, via so-called "lead ads" or via our linked landing pages. When you submit such a form, Meta or our respective landing page provider transmits the data you entered (e.g. name, telephone number, email address) to us. We use this data exclusively to process your enquiry, to contact you by telephone or email, and to send you information about our services, offers, or job vacancies. By submitting the form, you give your express consent to being contacted for the purposes named. The legal basis for the processing is Article 6(1)(a) GDPR (your consent) or, insofar as the contact takes place in the course of entering into a contract, Article 6(1)(b) GDPR. You can withdraw your consent at any time with effect for the future, e.g. by emailing office@digital-zolutions.de.

Meta Platforms Ireland Ltd. may also process the data for its own purposes. Further information can be found in Meta's privacy policy at https://www.facebook.com/privacy/policy